Post Tagged with: "Digital"

88% of Customer Interactions Will Happen Digitally in 3-5 years, Study Says

88% of Customer Interactions Will Happen Digitally in 3-5 years, Study Says

According to a new study released by IBM, C-suite leaders say that in the next 3 – 5 years, 88% of all interactions with customers will happen digitally.

October 8, 2013 0 comments Read More