Post Tagged with: "Research"

88% of Customer Interactions Will Happen Digitally in 3-5 years, Study Says

88% of Customer Interactions Will Happen Digitally in 3-5 years, Study Says

According to a new study released by IBM, C-suite leaders say that in the next 3 – 5 years, 88% of all interactions with customers will happen digitally.

October 8, 2013 0 comments Read More
Millennials’ Choose Google as “Most-Loved” Brand

Millennials’ Choose Google as “Most-Loved” Brand

Research firm Vision Critical’s BERA Group has released a list of the top 25 brands ranked by Millennials, along with a separate list of the top 25 brands voted by the general market To no surprise to me, three Google brands are in the top 10 “Most-Loved” brands by millennials.

October 5, 2013 0 comments Read More